The following ShedBonanza’s policies outline how Shedbonanza.com.au operates and protects any information that you give Shedbonanza.com.au when you use this website.
All transactions on this site are processed in Australian Dollars, AUD.
We have a page dedicated to our Shipping Policy. Please go to our delivery page for full details.
Customer Service Policy
Shed Bonanza is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct. We have a preference that only the top quality Australian Made items are supplied by us.
When purchasing from Shed Bonanza your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support center on info@Shedbonanza.com.au
We will be collecting names, address, email and phone numbers for all customers. All customer contact details will be kept securely in our database. We do not sell or disclose this information to any other person. We do not store or keep any credit card details.
Third party vendors, including Google, show Shed Bonanza ads on sites on the Internet.
Returns & Refunds
If you made a wrong colour or size selection, that’s ok you can send the item back to us in its original condition and packaging (to the factory in Bayswater Victoria) within 7 days of receiving the item and we’ll change it for you. The freight charges will need to be covered by the customer. 25% (of the purchase price) restocking fee may apply.
If you changed your mind and don’t want the item, that’s ok too. Please send the item back to us in its original condition and packaging (to the factory in Bayswater Victoria) and we’ll refund your purchase price. The freight charges will need to be covered by the customer. 25% (of the purchase price) restocking fee may apply. We will refund the monies to you within 1 week of us receiving the item returned in a satisfactory manner. The refund will be credited to your credit card in the same manner as payment was made to Shed Bonanza. We will notify you personally by email once the refund has been completed.
Please note that all of our Durabuilt EasySheds, carports and workshops are manufactured to order and the manufacturers do not accept returns for those items, we do not accept refunds for custom built sheds also. Please contact us on info@Shedbonanza.com.au if you have any questions regarding returns.
Changes to the policy